Shipping & Delivery


When will I receive my order?

After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email and SMS.

After successful verification, you can expect to receive your order within the following time frame: 1 - 10 working days



Can I prearranged the date I want to get the delivery?

We regret to inform you that we are unable to accommodate scheduling of deliveries. However, you may coordinate with our courier partner to schedule according to your preference.



Do you deliver during weekends and holidays?

Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel on working days only.


I need my order now. Can speed up the delivery?

Unfortunately we are unable to speed up the delivery, The delivery time for your order depends on our courier partners. Once the item is shipped you receive a shipment notification.


How can I know exact date and time of the delivery?

We are unable to provide you with an exact time and date of delivery. Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver in your location.


Why do I receive my order in separate deliveries ?

Products may ship from various facilities and therefore may arrive at different times. Also, certain products are considered separate orders and will be shipped separately.


Can I cancel my order after order has been shipped?

Unfortunately there is no cancellation once the item has been shipped.


Is there any domestic area cannot deliver to?

We can deliver to all domestic areas.


Does offer international shipments?

International shipment is not available at the moment.


Can deliver the package to my office?

We will deliver your order following the address you provide during checkout, whether it is your house address or office.

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